The standard production times are as follows: Shirt: 4 weeks; Jacket: 5 weeks; Pants: 5 weeks; Suit: 6 weeks.
For custom orders, production times start from the initial measurement. If no intermediate measurements are required, the times are the same as those for standard sizes. Otherwise, the times will depend and will be communicated during the initial measurement phase.
Payments are accepted via credit card and debit card with a valid United States billing and shipping address. Accepted credit cards are Visa, American Express, and Mastercard.
When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.
All transactions are secured. Our website is provided with an SSL encryption system to protect personal and payment data.
SHIPPING: Delivery times follow those of production, which, depending on the requested customizations, may be extended, but never beyond 8 weeks from the order date (except for custom orders, which may have longer lead times). Order cancellations will not be accepted after 72 hours from purchase. By “purchase,” we mean any order that has been regularly submitted and correctly paid, even if the amount has not been definitively collected within the next 7 days, during which we will confirm the start of production.
It is crucial to provide a functioning email address, as three crucial notifications will be sent: “Order confirmed,” “Production started,” and “Order completed and shipped.”
RETURNS: Unauthorized returns will not be accepted.
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